The future of otolaryngology is in your hands

As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen. 

The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.


We all know the old saying that a bird in the hand is worth two in the bush. Managers could take that to mean that if you have an opening in your company, filling it with someone already on your payroll is a good approach. That can be true but just as often it’s NOT. Each position in your company requires a specific set of skills, so while some jobs may be filled from within, some can’t be. If you have a coding job open, would you put someone who doesn’t know how to code in that seat? If you have a front line receptionist opening, would you move someone who works great behind the scenes but isn’t good at interacting with people in there? Consider each of your job requirements and skill sets carefully. It would be terrible to take someone good at one job in another and have them fail at another then leave or worse yet, be let go. That could leave you with TWO openings. The right person for each seat on the bus is always better than the first available person…

Read the Manager's Minute Archives.

Calendar more

Webinar: Ensure Efficient Patient Payments

Webinar: De-identification of PHI Under HIPAA

Webinar: Automate Your Practice and Save Time

Webinar (FREE!): Get Certified: AOA COPM


AOA Office

2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

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