The future of otolaryngology is in your hands
As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen.
The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.
YOUR EMPLOYEE RESIGNS UNEXPECTEDLY. HERE'S WHAT TO DO NEXT
Source: Advisory Board
We tend to think that conversations about involuntary turnover are the tough ones. But it turns out that conversations about voluntary turnover - particularly, ones where a valued team member resigns unexpectedly - can be just as tough. I vividly remember the first time one of my team members resigned. My mind started racing with questions: How are we going to get all of our work done now? What does this say about me as a manager? How could I not have seen this coming? If you are a manager, chances are you have had at least one team member tell you that they plan to resign. When you hear the news, it's natural to feel emotional, and those emotions might provoke an unproductive reaction. Read the full article to learn what to do when an employee resigns on Advisory Board's website.
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