The future of otolaryngology is in your hands
As practice managers, administrators, coders and more, you are constantly challenged to promote the best in otolaryngology medicine across your region and across the country while simultaneously running a successful business. The Association of Otolaryngology Administrators is your partner to help make that happen.
The AOA is the only association dedicated to otolaryngology practice management. Our specialty-specific education, resources and networking opportunities will help take your practice to the next level and remain competitive in an uncertain time of healthcare.
NEW TO A JOB? DON'T TAKE THE WRONG FIRST STEP!
When any of us get a new job or take over a new department, we always want to make a great first impression – maybe finding something to fix right away that makes us look good. The best advice to you is this: DON’T. You’re the outsider when you first appear to those who have already been there. Take the time to observe what’s going on and figure out what is working and what is not before you make any changes. Otherwise you might just “step in it” by trying to force a change that’s already been tried and failed, making it even harder for you to gain acceptance and respect in your new position. So, just watch and learn. Take note of who does what and how. Then gather your troops and talk about recommended improvements, getting their input and more importantly, buy in. This approach WORKS.